We want you to feel confident in your purchase. If you’re not fully satisfied, we’re here to help.

Refund requests are accepted within 30 days of purchase. To begin the process, please contact us at:📧 returns@geneiii.com

Include your order number and a brief explanation, and our team will respond within 3-4 business days with next steps.

All refund requests are reviewed on a case-by-case basis.